Do you have a home based business? Do you need to contact a customer and prefer not to use your personal phone number?
While documentation IS everything and order details should be in writing.*
Sometimes it’s just necessary to speak to a customer or a vendor. This is especially true when you make custom handmade products. As a handmade seller who has a home based business, you’re not likely to want to use your own phone number to conduct business.
We’ll my friend, Google has you covered!
*NOTE: Don’t forget to take notes and send a follow up email or message to get documented confirmation after your conversation.